Privacy Policy
1. Who We Are
House of Posh Sp. z o.o. (hereinafter referred to as "House of Posh") is a European-based brand specializing in jewelry and fashion. Our registered business address is:
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Company : HOUSE OF POSH Spółka z ograniczona odpowiedzialnością
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NIP: 5253019593
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REGON: 529862232
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KRS: 0001131353
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Registered Address: UL. DŁUGA 29, 00-238 WARSAW
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Operating/Warehouse Address: Jana III Sobieskiego 104, Apartment 4, 00-764 Warszawa
You can contact our Data Protection Officer (DPO) at:
Email: houseofposhind@gmail.com
This privacy policy aligns with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR).
2. Data We Collect
2.1 Information You Provide
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Account Information: When you create an account on our website, we collect personal details such as your name, email address, password, and billing/shipping address.
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Transaction Data: For processing orders, we collect necessary payment information, which is securely handled by third-party payment providers.
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Contact Forms: We collect data when you submit queries, messages, or requests via our contact forms.
2.2 Automatically Collected Data
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Cookies and Tracking Technologies: We use cookies to collect information about your browsing activities, such as IP address, browser type, and device information.
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Analytics: We use tools like Google Analytics to collect data about how you interact with our website to improve our services and user experience.
2.3 Special Categories of Data
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We do not collect sensitive personal data, such as health or biometric data, intentionally.
3. How We Use Your Data
We process your data for the following purposes:
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To Provide Services: We use your data to fulfill orders, process payments, and manage accounts.
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To Improve User Experience: Personalizing content, recommendations, and marketing communications.
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Marketing and Communications: We may send you newsletters, promotional offers, and event updates if you opt in.
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Legal Obligations: To comply with European laws and regulations, such as tax reporting and fraud prevention.
4. Legal Basis for Processing
We rely on the following legal bases for processing your data:
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Consent: For activities such as subscribing to our newsletter or agreeing to receive marketing communications. You can withdraw consent at any time by opting out.
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Contractual Necessity: For processing orders and providing our services, including managing your account and completing transactions.
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Legitimate Interests: We process data based on legitimate interests such as enhancing site security, improving user experience, and conducting marketing activities that are directly relevant to our services. We balance these interests with your rights and freedoms to ensure your privacy is protected.
5. Sharing Your Data
We do not sell your personal data. However, we may share your data with:
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Service Providers: To facilitate payment processing, shipping, and IT services.
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Legal Authorities: If required by law or to protect our legal rights.
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Analytics and Marketing Partners: To improve our services and marketing strategies. These entities are obligated to maintain the confidentiality of your data and comply with GDPR regulations.
6. International Data Transfers
Your data is primarily stored within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure compliance with GDPR through standard contractual clauses or other approved mechanisms.
7. Your Rights Under GDPR
Under GDPR, you have the following rights:
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Access: You can request a copy of the personal data we hold about you.
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Rectification: You can request to correct any inaccuracies in your data.
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Erasure: You can request that we delete your personal data.
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Restriction: You can ask to restrict the processing of your data in certain circumstances.
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Data Portability: You can request that we provide a copy of your data in a portable format.
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Objection: You can object to certain types of processing, such as direct marketing.
To exercise any of these rights, please contact us at houseofposhind@gmail.com. If you believe that the processing of your personal data violates GDPR, you have the right to lodge a complaint with the Prezes Urzędu Ochrony Danych Osobowych (President of the Office for Personal Data Protection) in Poland.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
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Data associated with an active account will be retained while the account is active.
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Transaction data will be retained for 12 months from the purchase date to comply with legal and accounting requirements.
We periodically review and delete unnecessary data to protect your privacy.
9. Cookies and Tracking
We use cookies to enhance functionality and improve your browsing experience. For detailed information on how we use cookies, please refer to our Cookie Policy.
10. Security Measures
We implement robust security measures to protect your data, including encryption, firewalls, and regular security audits. Access to your personal data is restricted to authorized personnel only, ensuring that your information remains secure.
11. Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect data from minors.
12. Policy Updates
We may update this policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.
13. Contact Us
For any questions or concerns about this privacy policy, please contact us:
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Email: houseofposhind@gmail.com
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Address: UL. DŁUGA 29, 00-238 Warsaw, Poland