Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern the use of the House of Posh website and any transactions made through it. By accessing or using our website, you agree to be bound by these Terms.

2. Definitions

"You" refers to the user of the House of Posh website and/or the buyer of our products.

"House of Posh," "we," "us," or "our" refers to the owner of the House of Posh brand and its representatives.

3. Acceptance of Terms

By using the House of Posh website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

4. Changes to Terms

House of Posh reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised Terms.

5. Privacy Policy

Your use of the House of Posh website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

6. Payment

Payment can be made by credit or debit card via our secure payment gateway. We accept payments from Visa, MasterCard, American Express, BLIK, and other methods specified on the website. Payment will be debited from your account at the time of order.

7. Order Process

Upon placing an order, you will receive an email confirmation. House of Posh reserves the right to cancel orders at its discretion, including but not limited to situations where the product is out of stock, or there are issues with payment authorization.

8. Delivery

House of Posh will make every effort to process and dispatch your order within the estimated delivery times stated on our website. However, we are not responsible for delays caused by factors outside of our control.

9. Returns and Exchanges

We want you to be fully satisfied with your purchase. If for any reason you are not, you may return your item within 14 days of receipt for a refund or exchange, provided it is in its original condition with tags attached.

Customized or special-order items are non-refundable unless defective.

10. Intellectual Property

All content on the House of Posh website, including designs, logos, product images, and text, are the intellectual property of House of Posh. You may not use, copy, or distribute any of our intellectual property without express written permission from the House of Posh.

11. Limitation of Liability

To the extent permitted by law, House of Posh shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the website or any of its products.

12. Governing Law

These Terms and your use of the website are governed by and construed in accordance with the laws of Poland. Any disputes will be subject to the exclusive jurisdiction of the courts in Poland.

13. Contact Us

If you have any questions regarding these Terms, please contact us via our contact form on the website.